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How to become a great facilitator & questioner

How to become a great facilitator & questioner

by Mike Gospe | Mar 9, 2021 | CAB best practices, Facilitation, Virtual Customer Advisory Board, Voice of the Customer

Want to become a great facilitator? For anyone facilitating their own meetings or conducting customer or partner interviews, I highly recommend Warren Berger’s book, A More Beautiful Question, the power of inquiry to spark breakthrough ideas. As a Customer...
3 Reasons why you don’t want to facilitate your own Customer Advisory Board meeting

3 Reasons why you don’t want to facilitate your own Customer Advisory Board meeting

by Mike Gospe | Jan 6, 2020 | Facilitation

If you are thinking about facilitating your own CAB meeting, consider three reasons why you may not want to. 1) You bring an implied bias (because you wear a company name badge). 2) You may become defensive (or argumentative) when you listen to feedback you may not...
9 Characteristics of a great CAB facilitator

9 Characteristics of a great CAB facilitator

by Mike Gospe | Dec 19, 2017 | Facilitation, Uncategorized

Customer Advisory Boards require a skilled facilitator to ensure your CAB meeting delivers the business outcome you and your customers expect and require. Yet, some executives believe that facilitating their own meeting is easy. It is not. In truth, it is easy to be a...

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About Me

Mike GospeMike Gospe is a professional facilitator of Advisory Boards and executive roundtables. HeĀ  leads KickStart Alliance’s Advisory Board practice, and he’s helped some of today’s most innovative companies deliver world-class virtual & in-person customer and partner advisory engagements around the world.

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