Mission: to help you deliver your best Advisory Board experience
in Person | Virtual | Hybrid
Welcome!
This website is a library of Customer Advisory Board (CAB) & Partner Advisory Board (PAB) best practices and insights.
- Blog posts & videos
- Tools & Advice
Why innovative companies have an Advisory Board
- Stay in sync with the market
- Discover new revenue streams
- Strengthen relationships
- Outpace your competition
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Whoever understands the customer best wins!
What does it mean to become a trusted vendor?
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It’s easy to listen to customers when times are good. It’s more important to listen when times are uncertain.
Schedule a 1:1 with Mike Gospe
Mike is a veteran leader of both Customer Advisory Boards (CAB) and Partner Advisory Boards (PAB) with more than 20 years of CAB experience. He wrote the first (and currently only) CAB operations manual in 2013. In 2020, he re-envisioned that CAB experience to be truly programmatic and virtual. In 2022, he’s leading the effort to redesign the next generation of CABs to be fully integrated with a mix of virtual and in-person elements that dovetail with key customer Account Review meetings and a company’s annual planning process.
Since co-founding KickStart Alliance in 2002, Mike has guided some of today’s most innovative B2B companies to design and facilitate more than 250 world-class advisory board meetings (in person & virtual) in North America, EMEA, and AP.
Schedule a free 30-minute consultation with Mike, a professional facilitator of Advisory Boards.
Share your objectives. Ask questions. Get answers.
For both our in-person and virtual meetings, Mike’s leadership was instrumental in executing a world-class CAB program.
His ability to assess our company’s goals and keep our executive team focused and aligned was invaluable.
We trust Mike to facilitate an executive meeting worthy of our best customers.
Mike jumped in and instantly became an extension of our leadership team.
Where are you on your CAB journey?
I need help building a business case
Building a business case to support your CAB program is no small task.
START HERE
I'm planning my 1st CAB meeting
Apply this proven methodology for executing a world-class CAB experience.
LEARN MORE
I want to take my CAB to the next level
Running a CAB for a while? Harness advanced strategy and engagement techniques.
STRETCH YOURSELF
Are you inviting advice from your Partners?
A Partner Advisory Board program provides an opportunity for creating a vision, shared goals, and execution plan for joint success.
Drive tighter alignment between you & partners
Learn how to use your Partner Advisory Board to communicate expectations & accelerate success.
START HERE
Recent Posts
Mapping the right questions to your Customer Advisory Board
The success of your Customer Advisory Board meetings has everything to do with the questions you ask and how you ask them.
10 Tips for Driving a Successful Virtual Advisory Board Program
Customer Advisory Boards (CAB) and Partner advisory Boards (PAB) have gone virtual. Here are 10 tips to make yours successful in 2022 and beyond.
Customer Advisory Boards & the Buyer’s Journey
Customers often complain that vendors don’t understand their business. The CAB program and a Buyer’s Journey assessment give you a two-pronged opportunity to show you are listening.
Top Trending Posts
Mapping the right questions to your Customer Advisory Board
The success of your Customer Advisory Board meetings has everything to do with the questions you ask and how you ask them.
What I’ve learned from facilitating 20 virtual Advisory Board meetings in 2020
In 2020, virtual advisory boards became our only option. As we exit the pandemic, they will change again. Here’s what I’ve learned.
How one company is transforming their Customer Advisory Board into a Virtual Community
CAB programs are being restructured in ways that invite real-time insight and guidance from key customers.
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